VINTON – Virginia Gay Hospital was recently recognized as a 5-Star Award for Excellent Performance in Outpatient Services and Emergency Department for Overall Quality of Care by PRC, a leader in the healthcare intelligence space.
The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and/or physician alignment and engagement based on surveys of their patients.
“It is an honor to recognize Virginia Gay Hospital with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Virginia Gay Hospital has shown their commitment to making their hospital a better place to work, a better place to practice medicine, and a better place for patients to be treated.”
Tina Eden, CNO stated, “We are incredibly honored to receive the 5-Star PRC Award for Excellence of Care in both our Emergency Department and Outpatient Services. This recognition reflects our team’s unwavering commitment to providing exceptional, patient-centered care every day. It is a testament to the dedication, skill, and compassion of our healthcare professionals who go above and beyond to ensure our patients receive the highest quality care close to home. We are grateful for the trust our community places in us and remain committed to advancing excellence in healthcare.”
For more information about VGH and its services, visit .
To learn more about the 2025 Excellence in Healthcare Awards, including eligibility and criteria, visit .
About PRC
PRC, a leader in the experience management space, is taking experience solutions to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. PRC’s proprietary healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem.